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About
Stop losing customers to missed calls.
NewFrontDesk gives local service businesses a front desk that never closes: missed-call text-back, website chat and one simple inbox for every lead. When you're on a roof, under a car or with another customer, NewFrontDesk makes sure the next customer still hears from you.
Why we built it
What we believe
- Small businesses shouldn't lose jobs just because they were busy working.
- Customers deserve a quick, human reply.
- Texting must be done right: consent first, registered numbers, opt-outs honored forever. How we handle data.
The product
What you get
- Missed-call text-back (live once compliance is approved for your business)
- A website chat widget
- A lead inbox
- Trade-specific message templates
- Simple setup and a monthly report
The people
Who's behind it
A small Texas team that builds tools for local businesses and answers support ourselves.
Work with us
Building a team
We're growing an onboarding and support team that helps owners get set up the right way.
Interested in joining us? Tell us about yourself.
We'll only use this to reply to you.
One practical guide a week.
Short, plain guides for local businesses on missed calls, follow-up and leads. No sales emails. Read the guides.