NewFrontDesk vs Enzak: an honest comparison

Side by side

Enzak's column is taken only from its own public pricing page, read on October 9, 2026. Ours matches our pricing page and the dated status board.

What Enzak's pricing says

We read the pricing section of Enzak's own website. It lists one main plan, two add-ons and an enterprise tier.

• Missed Call Text Back Service. Shown at $20 a month, with $99 crossed out and "first month 80% off." It includes 1,000 text messages a month, custom voice greetings and custom texts for working hours and after hours, and reporting. Extra user accounts are $10 each.
• Visual voicemail add-on. Shown at $15 a month ($75 crossed out): voicemail notes, notifications and transcription.
• Call-back request add-on. Shown at $10 a month ($49 crossed out).
• Enterprise. 10,000 texts a month and 10 users; no public price.

The page's FAQ adds that two-way texting costs an extra $49. It lists no setup fee, contract length or trial period.

A caution on the headline number: because $20 sits beside "first month 80% off" and a crossed-out $99, the page can be read two ways. Ask Enzak which price applies from month two before you compare. Whatever the provider, the rules for the text itself are the same; see what counts as consent to text a customer.

The real difference: one job, or three

Enzak does one job: when you miss a call, the caller gets a text. It is priced like a single feature.

NewFrontDesk treats that as one of three jobs. The other two are a chat on your website that takes details at any hour, and a single inbox where every enquiry has a status, notes and a booked time. Those two work today; the texting does not yet. The full picture is on how it works, and you can click through a made-up inbox in the sample inbox.

When Enzak is the better choice

• You only want a text to go out when you miss a call.
• You want it working this week. NewFrontDesk's texting is still in test mode.
• Price is the deciding factor.
• You are fine setting up your own greetings and messages.

If that is you, go with them. A tool you can switch on today beats one that is still in preview. Either way, first find out what your missed calls are worth with the missed calls calculator.

When NewFrontDesk may fit better

• You want website enquiries and missed calls handled in one place.
• You want to track each lead: new, contacted, booked, won.
• You want the setup done for you, and can wait for texting until carrier registration is approved.

See all three plans on compare plans, or find yours with the which plan quiz.

What we have not checked

We have not used Enzak. We read its public pricing page and nothing else, so we say nothing here about its support, its app or how well it works. Features and prices change; its own page is the final word. NewFrontDesk is in preview with no paying customers yet, which is a real difference and belongs in any fair comparison. Questions about us: call (346) 913-7215 or request setup.

Sources

• Enzak: pricing (missed call text back plan, add-ons, enterprise tier)

Prices are Enzak's own published figures as read on October 9, 2026, in US dollars. We are not affiliated with Enzak and have not used its service. Enzak is a trademark of its owner.